WHAT CAN BE EXPECTED OF US

I aim to achieve the highest level of client satisfaction and for my clients to have absolute faith in my standard of work and the professional way I conduct business. I will:

  • be friendly, courteous, and helpful when contacted
  • make every effort to explain things clearly and in terms you can understand, keeping jargon to a minimum
  • agree with you the type of service you can expect to receive
  • respond to your phone calls, emails, and letters promptly
  • treat all clients fairly
  • confidentiality

WHAT I EXPECT OF MY CLIENTS

I expect you to:

  • provide any information that has been requested within agreed timescales
  • pay all invoices within the payment terms defined in my agreement
  • let us know in advance if you are unable to do this, or if your circumstances change

IMPROVING MY SERVICES

I am keen to improve my high level of Client service and welcome any comments that you have, either complimentary or critical. If a project has not met its targets, I would appreciate your feedback about what I can do to avoid the situation in the future. I want my clients to be 100% happy with the service they receive.

Find us

We are located in Johannesburg and Pretoria.
Our services stretch all over South-Africa as most services can be done online and remotely. 

Operating Hours

Monday- Friday: 8:00-17:00 Hrs

We are here

PTA Physical Address: Agrihub Office Park, Block A 477 Witherite Street (Off Lynnwood Road) The Willows, Pretoria Email: martie@webmaniacs.co.za